Terms of Service

Agreement

These terms govern use of Worklexia at https://worklexia.com. By creating an account, accepting an invitation, or using the service, you agree to them. If you use Worklexia for an organization, you confirm you are allowed to bind that organization.

Privacy practices are described in the Privacy Policy at https://worklexia.com/privacy. Questions: privacy@worklexia.com.

The service

Worklexia provides software to help teams research and organize cross-border employment questions, store related documents, and (on some plans) talk to consultants. Advisory answers cite sources and can be wrong, incomplete, or out of date.

Worklexia is not a law firm. This is not legal advice, a legal opinion, or a substitute for a qualified professional in the relevant country. You remain responsible for decisions you take.

Accounts and organizations

• You must be 18 or older and use accurate information.
• You may sign in with email and a password, or with Google, LinkedIn, or Slack. Keep those credentials safe.
• Work belongs to an organization. Admins invite people, assign roles, and manage the plan.
• You must accept an invitation with the same email address it was sent to.
• You are responsible for activity under your account. Tell us if you believe it was used without authorization.

Acceptable use

You may not: break the law; probe or disrupt the service; bypass entitlements or security; upload malware; scrape the product to build a competing dataset; misrepresent Advisory output as a formal legal opinion from us; or use the service to process data you have no right to process.

Plans and payment

Paid plans, seats, and usage limits are shown on the pricing page and in Settings → Billing. Trials, if offered, convert to a paid subscription unless you cancel before the trial ends. Payments are processed by Stripe. Taxes (including VAT) may be added where required. Fees are generally non-refundable except where the law says otherwise or we agree in writing.

Your content

You and your organization keep ownership of documents and questions you upload. You grant us a limited licence to host, process, display, and back up that content solely to provide the service (including retrieval and Advisory). You confirm you have the rights and notices needed to upload it.

Advisory and other AI features

Advisory and similar features send prompts and retrieved excerpts to AI providers under our EU-pinned, zero-data-retention routing. Output can be incorrect. You must check citations and apply professional judgement. We may decline questions we cannot answer safely.

Our intellectual property

The product, branding, and our compiled knowledge library (except your uploads and third-party official texts) belong to Worklexia or its licensors. These terms do not transfer that ownership.

Availability

We aim to keep the service available but do not guarantee uninterrupted access. We may change or withdraw features, apply fair-use and entitlement limits, and suspend accounts that threaten security or violate these terms.

Termination

You may stop using the service and ask us to close your account. Organization admins may remove members. We may suspend or close an account or organization for non-payment, abuse, or legal risk. After closure we delete or anonymize personal data as described in the Privacy Policy, except records we must keep.

Disclaimers and liability

The service is provided “as is”. To the fullest extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We are not liable for lost profits, lost data, or indirect or consequential loss, or for decisions you make based on Advisory output.

Our total liability for all claims arising out of the service in any twelve-month period is limited to the fees you paid us for that period (or, if you paid nothing, one hundred euro). Nothing in these terms limits liability that cannot be limited under applicable law (for example death, personal injury caused by negligence, or fraud).

Law and disputes

These terms are governed by the laws that apply to the operator of Worklexia. If you are a consumer in the EEA or the United Kingdom, you keep the mandatory rights of your country of residence. Courts of competent jurisdiction in that country, or in the operator’s country of establishment, may hear disputes.

Changes

We may update these terms. The current version is always at https://worklexia.com/terms, with a new “Last updated” date. Material changes that affect a paid organization will be announced to an admin email where we reasonably can. Continued use after the effective date is acceptance of the new terms.