Worklexia user manual
A guide for everyone who uses Worklexia, written by role.
This is the Worklexia user manual. It explains what each part of the app is for, who it is for, and which buttons to use. It is written in everyday language. You do not need a technical background.
How to read this manual
- Start with Getting started if you are new.
- Read Roles to see which hat you wear.
- Open the chapter that matches your daily work. Members and admins live in Advisory, Documents, Settings, and Billing. Knowledge editors and platform admins live in Sources and Packages. Consultants have their own short chapter.
- On any screen in the app, choose Help in the top bar, or the How this works link on that screen. It jumps to the matching section.
Each chapter defines the words on the screen, then lists the buttons. When a word decides what happens next — a role, a limit, a source type — the chapter says what it means, the rule that applies, and the usual default. Tutorials and examples appear where a first run is easy to get wrong.
Pick a role
You do not need to read every chapter. Use the path that matches you.
Member
Member
You use the workspace every day. Read Member, then Advisory and Documents. Use Profile if your name is wrong.
Admin
Admin
You run the organization. Read everything a member reads, then Organization, Members and invites, and Plans and billing.
Consultant
Consultant
You will advise client teams. Read Consultant and For consultants. The inbox is not in the app yet.
Knowledge editor
Knowledge editor
You keep the official-text library current. Read Knowledge editor, then Sources and the watch inbox, Country packages, and the platform assistant.
Platform admin
Platform admin
You look after the whole service. Read the knowledge-editor chapters, including the platform assistant, then For platform admins.
Finding help while you work
- Help in the top bar opens this manual.
- How this works on a screen opens the chapter for that screen.
- The table of contents on the left lists every chapter and its main headings.
Table of contents
01 · Everyone
Getting started
Create an account, join a team, and open the workspace.
02 · Everyone
Roles
What each kind of person can see and change.
03 · Member · Admin
Your workspace
The home screen, the top bar, and how work stays with your team.
04 · Member · Admin
Advisory
Ask a cited employment question and keep the thread for the team.
05 · Member · Admin
Documents
Store cross-border paperwork by country and type.
06 · Member · Admin
Settings and your team
Your name, the organization, and who is invited.
07 · Admin · Member
Plans and billing
Choose a plan, watch usage, and manage payment.
08 · Consultant
For consultants
How advisors will work with client teams.
09 · Knowledge editor · Platform admin
Sources and the watch inbox
Watch official pages and review proposed updates.
10 · Knowledge editor · Platform admin
Country packages
Keep a country’s official collection complete and current.
11 · Knowledge editor · Platform admin
Platform assistant
Suggestions and answers while you work a country collection.
12 · Platform admin
For platform admins
Look after the whole service, not one customer team.
13 · Everyone
Coming later
Tools that are planned but not in the app yet.
14 · Everyone
If something goes wrong
Common messages and what to do next.
- You cannot sign in
- The invitation link does not work
- You see “Only organization admins…”
- You see “Staff role required”
- A feature is locked or a limit is reached
- Sources shows a number
- The assistant says it is turned off
- Advisory is turned off
- An answer stopped half way
- A document will not upload
- A missing page
- Something went wrong